List support ticket message rows
Módulo Platform
GET/support-ticket-messagessupportTicketMessages.list
One message on a support request (0643), oldest first. Append-only; posted with the reply action. Returns a cursor page of support ticket message rows the caller may see. The default order is `created_at` ascending. Supports sparse fieldsets and the filter grammar.
- Requiere la capacidad me.account.write.
- Alcances de OAuth: me.
- Paginación por cursor: se aplican limit, cursor, fields, sort y filter.
- Estados de error: 400, 401, 429. Los errores son detalles de problema RFC 9457.
Parámetros de ruta y de consulta
| Campo | Tipo | Obligatorio | Descripción |
|---|---|---|---|
| limit | Limit | No | Page size. Default 50, maximum 200.Restricciones: range 1 to 200 |
| cursor | Cursor | No | Opaque cursor from `next_cursor` of the previous page.Restricciones: length 1 to any |
| fields | Fields | No | Sparse fieldset: a comma-separated list of top-level fields to return. `id` is always returned.Restricciones: pattern ^[a-z_][a-z0-9_]*(,[a-z_][a-z0-9_]*)*$ |
| sort | Sort | No | Sort keys, comma-separated; a leading `-` sorts descending. Without `sort`, the documented default order applies (coded lists sort in numeric code order).Restricciones: pattern ^-?[a-z_][a-z0-9_]*(,-?[a-z_][a-z0-9_]*)*$ |
| filter | Filter | No | Filter grammar `filter[field][op]=value`. Operators: eq, ne, lt, lte, gt, gte, in (comma-separated values), is_null (true or false) and contains. Conditions combine with AND. |
Respuesta 200: una página de SupportTicketMessage
| Campo | Tipo | Obligatorio | Descripción |
|---|---|---|---|
| id | string (uuid) | Sí | Identifier of the support ticket message. |
| org_id | string (uuid) | Sí | Identifier of the owning organization, derived from the parent row and never accepted from the caller. |
| created_at | string (date-time) | Sí | When the row was created. |
| created_by | string (uuid) | null | Sí | Identifier of the person who created the row. |
| updated_at | string (date-time) | Sí | When the row was last updated. |
| updated_by | string (uuid) | null | Sí | Identifier of the person who last updated the row. |
| support_ticket_id | string (uuid) | Sí | Identifier of the support request. |
| author_membership_id | string (uuid) | null | Sí | Identifier of the member who wrote it; null for the platform team. |
| body | string | Sí | Message text.Restricciones: length 1 to 20000 |
{
"data": [
{
"id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"created_at": "2026-10-08T14:30:00Z",
"created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"updated_at": "2026-10-08T14:30:00Z",
"updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"support_ticket_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"author_membership_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"body": "Which zone did you pick?"
}
],
"next_cursor": null
}Ejemplos de código
curl -X GET "$XOS_BASE_URL/support-ticket-messages" \
-H "Authorization: Bearer $XOS_API_KEY"for await (const row of xos.supportTicketMessages.listAll()) {
console.log(row);
}for row in xos.support_ticket_messages.list_all():
print(row)xos support-ticket-messages list --all