List support ticket diagnostics rows
Módulo Platform
GET/support-ticket-diagnosticssupportTicketDiagnostics.list
Diagnostics the requester chose to attach to a support request (0643), with the moment they consented. Append-only. Returns a cursor page of support ticket diagnostics rows the caller may see. The default order is `created_at` ascending. Supports sparse fieldsets and the filter grammar.
- Requiere la capacidad me.account.write.
- Alcances de OAuth: me.
- Paginación por cursor: se aplican limit, cursor, fields, sort y filter.
- Estados de error: 400, 401, 429. Los errores son detalles de problema RFC 9457.
Parámetros de ruta y de consulta
| Campo | Tipo | Obligatorio | Descripción |
|---|---|---|---|
| limit | Limit | No | Page size. Default 50, maximum 200.Restricciones: range 1 to 200 |
| cursor | Cursor | No | Opaque cursor from `next_cursor` of the previous page.Restricciones: length 1 to any |
| fields | Fields | No | Sparse fieldset: a comma-separated list of top-level fields to return. `id` is always returned.Restricciones: pattern ^[a-z_][a-z0-9_]*(,[a-z_][a-z0-9_]*)*$ |
| sort | Sort | No | Sort keys, comma-separated; a leading `-` sorts descending. Without `sort`, the documented default order applies (coded lists sort in numeric code order).Restricciones: pattern ^-?[a-z_][a-z0-9_]*(,-?[a-z_][a-z0-9_]*)*$ |
| filter | Filter | No | Filter grammar `filter[field][op]=value`. Operators: eq, ne, lt, lte, gt, gte, in (comma-separated values), is_null (true or false) and contains. Conditions combine with AND. |
Respuesta 200: una página de SupportTicketDiagnostics
| Campo | Tipo | Obligatorio | Descripción |
|---|---|---|---|
| id | string (uuid) | Sí | Identifier of the support ticket diagnostics. |
| org_id | string (uuid) | Sí | Identifier of the owning organization, derived from the parent row and never accepted from the caller. |
| created_at | string (date-time) | Sí | When the row was created. |
| created_by | string (uuid) | null | Sí | Identifier of the person who created the row. |
| updated_at | string (date-time) | Sí | When the row was last updated. |
| updated_by | string (uuid) | null | Sí | Identifier of the person who last updated the row. |
| support_ticket_id | string (uuid) | Sí | Identifier of the support request. |
| consented_at | string (date-time) | Sí | When the requester agreed to send the diagnostics. |
| route | string | null | Sí | Page the requester was on.Restricciones: length 1 to 500 |
| app_version | string | null | Sí | App version and build.Restricciones: length 1 to 50 |
| device | string | null | Sí | Browser or device and operating system.Restricciones: length 1 to 300 |
| recent_errors | string | null | Sí | Recent client errors, newest first.Restricciones: length 1 to 20000 |
| screenshot_path | string | null | Sí | Storage path of a screenshot.Restricciones: length 1 to 500 |
{
"data": [
{
"id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"created_at": "2026-10-08T14:30:00Z",
"created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"updated_at": "2026-10-08T14:30:00Z",
"updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"support_ticket_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
"consented_at": "2026-10-08T14:30:00Z",
"route": "/demo/credentials/scans",
"app_version": "4.0.0 (812)",
"device": "Safari 19 on iOS 26",
"recent_errors": "TypeError",
"screenshot_path": "org/ticket/shot.png"
}
],
"next_cursor": null
}Ejemplos de código
curl -X GET "$XOS_BASE_URL/support-ticket-diagnostics" \
-H "Authorization: Bearer $XOS_API_KEY"for await (const row of xos.supportTicketDiagnostics.listAll()) {
console.log(row);
}for row in xos.support_ticket_diagnostics.list_all():
print(row)xos support-ticket-diagnostics list --all