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List support ticket diagnostics rows

Módulo Platform

GET/support-ticket-diagnosticssupportTicketDiagnostics.list

Diagnostics the requester chose to attach to a support request (0643), with the moment they consented. Append-only. Returns a cursor page of support ticket diagnostics rows the caller may see. The default order is `created_at` ascending. Supports sparse fieldsets and the filter grammar.

  • Requiere la capacidad me.account.write.
  • Alcances de OAuth: me.
  • Paginación por cursor: se aplican limit, cursor, fields, sort y filter.
  • Estados de error: 400, 401, 429. Los errores son detalles de problema RFC 9457.

Parámetros de ruta y de consulta

supportTicketDiagnostics.list: Parámetros de ruta y de consulta
CampoTipoObligatorioDescripción
limitLimitNoPage size. Default 50, maximum 200.Restricciones: range 1 to 200
cursorCursorNoOpaque cursor from `next_cursor` of the previous page.Restricciones: length 1 to any
fieldsFieldsNoSparse fieldset: a comma-separated list of top-level fields to return. `id` is always returned.Restricciones: pattern ^[a-z_][a-z0-9_]*(,[a-z_][a-z0-9_]*)*$
sortSortNoSort keys, comma-separated; a leading `-` sorts descending. Without `sort`, the documented default order applies (coded lists sort in numeric code order).Restricciones: pattern ^-?[a-z_][a-z0-9_]*(,-?[a-z_][a-z0-9_]*)*$
filterFilterNoFilter grammar `filter[field][op]=value`. Operators: eq, ne, lt, lte, gt, gte, in (comma-separated values), is_null (true or false) and contains. Conditions combine with AND.

Respuesta 200: una página de SupportTicketDiagnostics

supportTicketDiagnostics.list: SupportTicketDiagnostics
CampoTipoObligatorioDescripción
idstring (uuid)SíIdentifier of the support ticket diagnostics.
org_idstring (uuid)SíIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)SíWhen the row was created.
created_bystring (uuid) | nullSíIdentifier of the person who created the row.
updated_atstring (date-time)SíWhen the row was last updated.
updated_bystring (uuid) | nullSíIdentifier of the person who last updated the row.
support_ticket_idstring (uuid)SíIdentifier of the support request.
consented_atstring (date-time)SíWhen the requester agreed to send the diagnostics.
routestring | nullSíPage the requester was on.Restricciones: length 1 to 500
app_versionstring | nullSíApp version and build.Restricciones: length 1 to 50
devicestring | nullSíBrowser or device and operating system.Restricciones: length 1 to 300
recent_errorsstring | nullSíRecent client errors, newest first.Restricciones: length 1 to 20000
screenshot_pathstring | nullSíStorage path of a screenshot.Restricciones: length 1 to 500
{
  "data": [
    {
      "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
      "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
      "created_at": "2026-10-08T14:30:00Z",
      "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
      "updated_at": "2026-10-08T14:30:00Z",
      "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
      "support_ticket_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
      "consented_at": "2026-10-08T14:30:00Z",
      "route": "/demo/credentials/scans",
      "app_version": "4.0.0 (812)",
      "device": "Safari 19 on iOS 26",
      "recent_errors": "TypeError",
      "screenshot_path": "org/ticket/shot.png"
    }
  ],
  "next_cursor": null
}

Ejemplos de código

curl -X GET "$XOS_BASE_URL/support-ticket-diagnostics" \
  -H "Authorization: Bearer $XOS_API_KEY"
for await (const row of xos.supportTicketDiagnostics.listAll()) {
  console.log(row);
}
for row in xos.support_ticket_diagnostics.list_all():
    print(row)
xos support-ticket-diagnostics list --all