Saltar al contenido

End a support session early

Módulo Platform

POST/support-sessions/{id}/endsupportSessions.end

Ends an open session at once (app.end_support_session): the client's Owner or the partner's staff with org.partner.manage. An ended session answers 422 (support_session_ended). Requires `Idempotency-Key`; a replay returns the original response. A rule that refuses the request returns 422 with `refusal` and `reason`.

  • Requiere la capacidad org.support_session.grant.
  • Alcances de OAuth: org.
  • Envía el encabezado Idempotency-Key. Una repetición con la misma clave devuelve la respuesta original.
  • Estados de error: 400, 401, 404, 409, 422, 429. Los errores son detalles de problema RFC 9457.

Parámetros de ruta y de consulta

supportSessions.end: Parámetros de ruta y de consulta
CampoTipoObligatorioDescripción
idstring (uuid)SíIdentifier of the support session.

Respuesta 200: SupportSession

supportSessions.end: SupportSession
CampoTipoObligatorioDescripción
idstring (uuid)SíIdentifier of the support session.
org_idstring (uuid)SíIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)SíWhen the row was created.
created_bystring (uuid) | nullSíIdentifier of the person who created the row.
updated_atstring (date-time)SíWhen the row was last updated.
updated_bystring (uuid) | nullSíIdentifier of the person who last updated the row.
grantee_org_idstring (uuid)SíIdentifier of the partner org whose staff may read while the session lasts.
reasonstringSíWhy the session was granted.Restricciones: length 1 to 500
starts_atstring (date-time)SíWhen access began.
ends_atstring (date-time)SíWhen access ends on its own, at most 24 hours after it began.
ended_atstring (date-time) | nullSíWhen someone ended the session early.
ended_bystring (uuid) | nullSíIdentifier of the person who ended it early.
{
  "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "created_at": "2026-10-08T14:30:00Z",
  "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "updated_at": "2026-10-08T14:30:00Z",
  "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "grantee_org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "reason": "Help with the venue import.",
  "starts_at": "2026-10-08T14:30:00Z",
  "ends_at": "2026-10-08T14:30:00Z",
  "ended_at": "2026-10-08T14:30:00Z",
  "ended_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f"
}

Ejemplos de código

curl -X POST "$XOS_BASE_URL/support-sessions/0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f/end" \
  -H "Authorization: Bearer $XOS_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"
const { data } = await xos.supportSessions.end("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f");
response = xos.support_sessions.end("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f")
xos support-sessions end 0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f