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Update an engagement thread

Módulo Gateway

PATCH/engagement-threads/{id}engagementThreads.update

A message thread inside an engagement. Updates the fields sent; omitted fields are unchanged. Requires `If-Match` with the current `ETag`: a stale tag returns 412 and a missing tag returns 428.

  • Requiere la capacidad opportunities.engagement.write.
  • Alcances de OAuth: opportunities.
  • Envía If-Match con el ETag que leíste. Una etiqueta desactualizada devuelve 412; si falta, devuelve 428.
  • Estados de error: 400, 401, 404, 412, 422, 428, 429. Los errores son detalles de problema RFC 9457.

Parámetros de ruta y de consulta

engagementThreads.update: Parámetros de ruta y de consulta
CampoTipoObligatorioDescripción
idstring (uuid)SíIdentifier of the engagement thread.

Cuerpo de la solicitud: EngagementThreadUpdate

engagementThreads.update: EngagementThreadUpdate
CampoTipoObligatorioDescripción
subjectstringNoThread subject.Restricciones: length 1 to 300
{
  "subject": "Parking for Load-In"
}

Respuesta 200: EngagementThread

engagementThreads.update: EngagementThread
CampoTipoObligatorioDescripción
idstring (uuid)SíIdentifier of the engagement thread.
org_idstring (uuid)SíIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)SíWhen the row was created.
created_bystring (uuid) | nullSíIdentifier of the person who created the row; null when a seed, platform or system process created it.
updated_atstring (date-time)SíWhen the row was last updated.
updated_bystring (uuid) | nullSíIdentifier of the person who last updated the row; null when a seed, platform or system process updated it.
engagement_idstring (uuid)SíIdentifier of the engagement.
subjectstringSíThread subject.Restricciones: length 1 to 300
{
  "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "created_at": "2026-10-08T14:30:00Z",
  "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "updated_at": "2026-10-08T14:30:00Z",
  "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "engagement_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "subject": "Parking for Load-In"
}

Ejemplos de código

curl -X PATCH "$XOS_BASE_URL/engagement-threads/0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f" \
  -H "Authorization: Bearer $XOS_API_KEY" \
  -H 'If-Match: W/"etag-from-your-last-read"' \
  -H "Content-Type: application/json" \
  -d '{"subject":"Parking for Load-In"}'
const { data, etag } = await xos.engagementThreads.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {
    "subject": "Parking for Load-In"
  }, { ifMatch: etag });
response = xos.engagement_threads.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {"subject": "Parking for Load-In"}, if_match=etag)
xos engagement-threads update 0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f --data '{"subject":"Parking for Load-In"}' --if-match auto