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Claim an open shift

Crew module

POST/shifts/{id}/claimshifts.claim

Claims a published shift that has no one on it for the caller's own membership, under the project's claiming rule (scheduling.open_shift_claiming). Under first-come the caller gets the shift at once: it becomes Accepted and `claim` is null. Under approval, the default, or seniority the claim waits for a supervisor: the shift stays Published with no one on it and `claim` carries the waiting claim. A second claim on the shift while the caller's first one waits is refused (422, shift_claim_waiting). A held, unpublished or overlapping shift is refused (422). Requires `Idempotency-Key`; a replay returns the original response. A rule that refuses the request returns 422 with `refusal` and `reason`.

  • Requires the capability crew.shift.read.
  • OAuth scopes: crew.
  • Send an Idempotency-Key header. A replay with the same key returns the original response.
  • Error statuses: 400, 401, 404, 409, 422, 429. Errors are RFC 9457 problem details.

Path and query parameters

shifts.claim: Path and query parameters
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the shift.

Response 200: ShiftClaimResult

shifts.claim: ShiftClaimResult
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the shift.
org_idstring (uuid)YesIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)YesWhen the row was created.
created_bystring (uuid) | nullYesIdentifier of the person who created the row; null when a seed, platform or system process created it.
updated_atstring (date-time)YesWhen the row was last updated.
updated_bystring (uuid) | nullYesIdentifier of the person who last updated the row; null when a seed, platform or system process updated it.
project_idstring (uuid)YesIdentifier of the project.
record_idstring (uuid) | nullYesIdentifier of the Shift record.
role_codeRoleCode | nullYes
engagement_idstring (uuid) | nullYesIdentifier of the engagement.
starts_atstring (date-time)YesCall time.
ends_atstring (date-time)YesWrap time.
shift_state"Draft" | "Published" | "Accepted" | "Canceled"YesShift state.
membership_idstring (uuid) | nullYesIdentifier of the membership of the person on the shift; null for external crew, who carry an engagement.
scope_node_idstring (uuid) | nullYesIdentifier of the scope node of the same project, such as the show.
time_zonestringYesIANA time zone the call and wrap times are shown in.Constraints: pattern ^[A-Za-z_]+(\/[A-Za-z0-9_+-]+)*$
scheduled_break_minutesinteger | nullYesMeal break scheduled within the shift, in minutes.Constraints: range 0 to any
claimobject | nullYesThe caller's waiting claim when the claiming rule is approval or seniority; null when the caller got the shift (first-come).
{
  "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "created_at": "2026-10-08T14:30:00Z",
  "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "updated_at": "2026-10-08T14:30:00Z",
  "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "project_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "record_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "role_code": "5000.50.01",
  "engagement_id": null,
  "starts_at": "2026-10-08T14:30:00Z",
  "ends_at": "2026-10-08T14:30:00Z",
  "shift_state": "Published",
  "membership_id": null,
  "scope_node_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "time_zone": "America/New_York",
  "scheduled_break_minutes": 30,
  "claim": {
    "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
    "claim_state": "Requested"
  }
}

Code samples

curl -X POST "$XOS_BASE_URL/shifts/0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f/claim" \
  -H "Authorization: Bearer $XOS_API_KEY" \
  -H "Idempotency-Key: $(uuidgen)"
const { data } = await xos.shifts.claim("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f");
response = xos.shifts.claim("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f")
xos shifts claim 0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f