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Update an engagement thread

Gateway module

PATCH/engagement-threads/{id}engagementThreads.update

A message thread inside an engagement. Updates the fields sent; omitted fields are unchanged. Requires `If-Match` with the current `ETag`: a stale tag returns 412 and a missing tag returns 428.

  • Requires the capability opportunities.engagement.write.
  • OAuth scopes: opportunities.
  • Send If-Match with the ETag you read. A stale tag returns 412; a missing tag returns 428.
  • Error statuses: 400, 401, 404, 412, 422, 428, 429. Errors are RFC 9457 problem details.

Path and query parameters

engagementThreads.update: Path and query parameters
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the engagement thread.

Request body: EngagementThreadUpdate

engagementThreads.update: EngagementThreadUpdate
FieldTypeRequiredDescription
subjectstringNoThread subject.Constraints: length 1 to 300
{
  "subject": "Parking for Load-In"
}

Response 200: EngagementThread

engagementThreads.update: EngagementThread
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the engagement thread.
org_idstring (uuid)YesIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)YesWhen the row was created.
created_bystring (uuid) | nullYesIdentifier of the person who created the row; null when a seed, platform or system process created it.
updated_atstring (date-time)YesWhen the row was last updated.
updated_bystring (uuid) | nullYesIdentifier of the person who last updated the row; null when a seed, platform or system process updated it.
engagement_idstring (uuid)YesIdentifier of the engagement.
subjectstringYesThread subject.Constraints: length 1 to 300
{
  "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "created_at": "2026-10-08T14:30:00Z",
  "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "updated_at": "2026-10-08T14:30:00Z",
  "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "engagement_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "subject": "Parking for Load-In"
}

Code samples

curl -X PATCH "$XOS_BASE_URL/engagement-threads/0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f" \
  -H "Authorization: Bearer $XOS_API_KEY" \
  -H 'If-Match: W/"etag-from-your-last-read"' \
  -H "Content-Type: application/json" \
  -d '{"subject":"Parking for Load-In"}'
const { data, etag } = await xos.engagementThreads.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {
    "subject": "Parking for Load-In"
  }, { ifMatch: etag });
response = xos.engagement_threads.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {"subject": "Parking for Load-In"}, if_match=etag)
xos engagement-threads update 0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f --data '{"subject":"Parking for Load-In"}' --if-match auto