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Update a chat message

Workforce module

PATCH/chat-messages/{id}chatMessages.update

A chat message. Photos, files and voice notes are attachments on the message. Updates the fields sent; omitted fields are unchanged. Requires `If-Match` with the current `ETag`: a stale tag returns 412 and a missing tag returns 428.

  • Requires the capability inbox.notifications.write.
  • OAuth scopes: inbox.
  • Send If-Match with the ETag you read. A stale tag returns 412; a missing tag returns 428.
  • Error statuses: 400, 401, 404, 412, 422, 428, 429. Errors are RFC 9457 problem details.

Path and query parameters

chatMessages.update: Path and query parameters
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the chat message.

Request body: ChatMessageUpdate

chatMessages.update: ChatMessageUpdate
FieldTypeRequiredDescription
bodystring | nullNoMessage text; optional for a photo, file or voice note.Constraints: length 1 to 4000
{
  "body": "Points are up on stage left."
}

Response 200: ChatMessage

chatMessages.update: ChatMessage
FieldTypeRequiredDescription
idstring (uuid)YesIdentifier of the chat message.
org_idstring (uuid)YesIdentifier of the owning organization, derived from the parent row and never accepted from the caller.
created_atstring (date-time)YesWhen the row was created.
created_bystring (uuid) | nullYesPerson who created the row; null for seed, platform or system writes.
updated_atstring (date-time)YesWhen the row was last updated.
updated_bystring (uuid) | nullYesPerson who last updated the row; null for seed, platform or system writes.
conversation_idstring (uuid)YesIdentifier of the conversation.
author_membership_idstring (uuid)YesIdentifier of the member who sent it.
message_kind"Text" | "Photo" | "File" | "Voice"YesWhat the message carries.
bodystring | nullYesMessage text; optional for a photo, file or voice note.Constraints: length 1 to 4000
languagestring | nullYesLanguage the author wrote in.Constraints: pattern ^[a-z]{2,3}(-[A-Z]{2})?$
edited_atstring (date-time) | nullYesWhen the author last edited the text.
{
  "id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "org_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "created_at": "2026-10-08T14:30:00Z",
  "created_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "updated_at": "2026-10-08T14:30:00Z",
  "updated_by": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "conversation_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "author_membership_id": "0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f",
  "message_kind": "Text",
  "body": "Points are up on stage left.",
  "language": "en-US",
  "edited_at": "2026-10-08T14:30:00Z"
}

Code samples

curl -X PATCH "$XOS_BASE_URL/chat-messages/0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f" \
  -H "Authorization: Bearer $XOS_API_KEY" \
  -H 'If-Match: W/"etag-from-your-last-read"' \
  -H "Content-Type: application/json" \
  -d '{"body":"Points are up on stage left."}'
const { data, etag } = await xos.chatMessages.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {
    "body": "Points are up on stage left."
  }, { ifMatch: etag });
response = xos.chat_messages.update("0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f", {"body": "Points are up on stage left."}, if_match=etag)
xos chat-messages update 0192f1e2-7c3a-7b4d-9e8f-1a2b3c4d5e6f --data '{"body":"Points are up on stage left."}' --if-match auto