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helpDeskTeamMembers

Workforce module · 4 operations

List help desk team member rows

GET/help-desk-team-members

A member who answers a help desk team's requests. Deleting removes them. Returns a cursor page of help desk team member rows the caller may see. The default order is `created_at` ascending. Supports sparse fieldsets and the filter grammar.

Create a help desk team member

POST/help-desk-team-members

A member who answers a help desk team's requests. Deleting removes them. Creates a help desk team member. Requires `Idempotency-Key`; a replay returns the original response. The organization is derived from the credential or the parent row, never from the body.

Get a help desk team member

GET/help-desk-team-members/{id}

A member who answers a help desk team's requests. Deleting removes them. Returns one help desk team member with its `ETag`. A help desk team member the caller may not see returns 404.

Delete a help desk team member

DELETE/help-desk-team-members/{id}

A member who answers a help desk team's requests. Deleting removes them. Soft-deletes the help desk team member: it moves to Trash and can be restored for its table's retention period.