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XOS Developers

Compass · Workflow

Help Desk

Asking your organization's teams for help and following your requests.

The Help Desk is how members ask their organization's teams, such as operations, IT, HR or facilities, for help.

Ask for help

Choose Ask for Help, then the team, a category, a subject and what you need, and Send Request. A request needs a connection to get its number.

Your requests

Each request shows its number, state and who it is assigned to. A request marked Response overdue has passed its response time. The conversation continues in Atlas.