app.support_ticket_diagnostics
TableRow level security on
Diagnostics a requester chose to attach to a support ticket (Section 11.16), with the moment they consented. Append-only; a ticket has at most one set.
Primary key: id
| Column | Type | Nullable | Description |
|---|---|---|---|
| id | uuid | No | Primary key, UUID v7. |
| org_id | uuid | No | Owning org, derived from app.support_tickets on insert; never accepted from the caller and never changed.References app.organizations.id |
| support_ticket_id | uuid | No | Ticket the diagnostics belong to.References app.support_tickets.id |
| consented_at | timestamp with time zone | No | When the requester agreed to send the diagnostics. |
| route | text | Yes | Page the requester was on. |
| app_version | text | Yes | App version and build. |
| device | text | Yes | Browser or device and operating system. |
| recent_errors | text | Yes | Recent client errors, newest first, without record contents. |
| screenshot_path | text | Yes | Storage path of the screenshot, when one was taken. |
| created_at | timestamp with time zone | No | When the row was inserted. Set by the database. |
| created_by | uuid | Yes | Person who inserted the row, or null for a platform process. Set by the database.References app.people.id |
| updated_at | timestamp with time zone | No | When the row last changed. Set by the database. |
| updated_by | uuid | Yes | Person who last changed the row, or null for a platform process. Set by the database.References app.people.id |
| deleted_at | timestamp with time zone | Yes | Soft delete time. A row with deleted_at set is ignored by every access helper. |