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app.support_sessions

TableRow level security on

A support session (Section 4.6.1, Section 8): the org's Owner lets its partner's staff (1060) or the platform team (A90) read the org for at most 24 hours. Neither reads anything of the org without one. Created and ended only through the RPCs; every grant, every platform read and every end lands in the org's audit ledger.

Primary key: id

Columns of app.support_sessions
ColumnTypeNullableDescription
iduuidNoPrimary key, UUID v7.
org_iduuidNoClient org that granted the session.References app.organizations.id
grantee_org_iduuidYesPartner org whose staff may read while a Partner session lasts; null for a Platform session.References app.organizations.id
reasontextNoWhy the session was granted, in the Owner's words.
starts_attimestamp with time zoneNoWhen access began.
ends_attimestamp with time zoneNoWhen access ends on its own, at most 24 hours after it began.
ended_attimestamp with time zoneYesWhen someone ended the session early.
ended_byuuidYesPerson who ended it early.References app.people.id
created_attimestamp with time zoneNoWhen the row was inserted. Set by the database.
created_byuuidYesPerson who inserted the row, or null for a platform process. Set by the database.References app.people.id
updated_attimestamp with time zoneNoWhen the row last changed. Set by the database.
updated_byuuidYesPerson who last changed the row, or null for a platform process. Set by the database.References app.people.id
deleted_attimestamp with time zoneYesSoft delete time. A row with deleted_at set is ignored by every access helper.
granteeapp.support_session_granteeNoPartner or Platform.